Feels Like Home
We understand your business culture, your processes, and your priorities no explaining needed.
factol Services · Open for business
ERP that feels familiar.
ERP that feels familiar.
Support that feels personal.
We implement, customise, and support ERPNext for businesses in Kerala and the Middle East with dedicated hands-on service, in the language you prefer.
Free demo. No jargon. No pressure.
Built on
By Frappe
By Frappe
Why factol
Six reasons businesses pick us.
No call centres. No outsourced delivery teams. The person who answers your message is the person who knows your system.
Affordable
Enterprise-level ERP at a price built for growing businesses. No hidden costs, no surprises.
Local Expertise
Deep knowledge of Kerala trading, manufacturing, and GST compliance from real on-the-ground experience.
Dedicated Support
One dedicated contact assigned to your account a real person who knows your business, not a ticket system.
Gulf Presence
Specialist service for Kerala business owners running operations across UAE, Qatar, Bahrain, Oman, and Kuwait.
Your Language
Support in English, Arabic, and regional languages whichever makes you most comfortable.
What we do
Eight services. One dedicated team.
Everything you need to get ERPNext working for your business from first planning conversation to ongoing automation.
01 · ERPNEXT IMPLEMENTATION
End-to-end ERPNext setup, designed around the way your business actually works.
From planning to go-live and beyond we configure, migrate, and hand-hold until your team is settled.
- Full system setup & configuration
- Sales, Purchase, Inventory, Accounting, HR modules
- Company & branch setup with multi-location support
- GST & India Compliance configuration for Kerala
- Chart of Accounts tailored to your business
- User roles & permission management
- Data migration from Excel, Tally, or other systems
- Go-live support & hand-holding
02 · DEDICATED SOFTWARE SUPPORT
One contact. Direct access. Real answers.
A real person who knows your system not a ticket queue.
- Dedicated support contact assigned to your account
- Fast response via WhatsApp and remote assistance
- Bug resolution and system troubleshooting
- Regular system health checks
- Support through upgrades and version changes
- Priority handling for business-critical issues
- Support in English, Arabic and regional languages
03 · SOFTWARE CUSTOMISATION
Your business has its own way of working your ERP should reflect that.
Custom fields, workflows, print formats and dashboards built around how your team actually operates.
- Custom fields and forms matching your workflow
- Professional print formats for invoices, delivery notes & reports
- Workflow automation for approvals and notifications
- Custom reports and management dashboards
- Industry-specific module adjustments
- Integration with third-party tools and platforms
- Print Designer integration for polished documents
04 · TRAINING
We stay until your team is truly confident not just shown around the system.
Practical, role-based, in the language your team prefers.
- Role-based training for each department and user type
- Live sessions using your own real business data
- Training in the language your team prefers
- Admin and super-user training for in-house management
- Video training materials for ongoing reference
- Training documentation and user manuals
- Refresher sessions available as your team grows
05 · ACCOUNTS TRAINING
Full command of your numbers inside ERPNext, clear, practical, built around your real accounts.
From Chart of Accounts to year-end close — your team owns the books.
- Chart of Accounts setup and understanding
- Sales and purchase accounting workflow
- Bank reconciliation inside ERPNext
- GST filing and India Compliance module training
- Financial statements: P&L, Balance Sheet, Cash Flow
- Cost centre and project-level accounting
- Period closing and year-end processes
06 · DATA ANALYSIS TRAINING
Move from gut feeling to informed decisions, using data already inside ERPNext.
Hands-on with built-in reports, custom dashboards, and Frappe Insights.
- Understanding and using ERPNext built-in reports
- Building custom reports for your specific needs
- Frappe Insights dashboard setup and training
- Tracking key business metrics and KPIs
- Sales trend and inventory analysis
- Introduction to data visualisation for decision-making
07 · AI ANALYSIS TRAINING
Use AI tools alongside your business data smarter insights, less effort.
Practical AI workflows your team can use the same day.
- Introduction to AI tools for business analysis
- Using AI to interpret ERPNext reports and trends
- AI-assisted financial analysis and basic forecasting
- Natural language queries on business data
- AI tools for inventory and sales prediction
- Building an AI-assisted decision-making habit
08 · AI & AUTOMATION INTEGRATION
Remove repetitive tasks from your team's day smart automation built into your ERPNext.
Notifications, reminders, scheduled reports, reorder triggers, WhatsApp alerts wired into your workflow.
- ERPNext workflow automation setup
- Automated alerts, reminders and notifications
- Integration of AI tools with ERPNext processes
- Automated report generation and scheduled delivery
- WhatsApp notification automation
- Purchase and inventory reorder automation
- Custom automation scripts for your business
Who we serve
Built for Kerala at home and across the Gulf.
🇮🇳 Kerala Businesses
From your shop to the next branch.
- Trading and retail businesses
- Manufacturing and production units
- Small and mid-size enterprises
- Businesses moving from Tally or Excel
- Companies requiring GST compliance
- Family-run businesses ready to grow
🌍 Kerala Entrepreneurs Abroad
Manage Kerala from the Gulf calmly.
- Business owners in UAE, Qatar, Oman, Bahrain & Kuwait
- Gulf-based trading and retail businesses
- NRI owners managing Kerala operations remotely
- Gulf professionals starting new ventures
- Multi-location businesses spanning India & the Gulf
Our approach
Six steps. No surprises.
A calm, predictable path from first conversation to ongoing partnership.
01
Discovery
We start by listening understanding your workflow, your team, your challenges, and what you actually need before suggesting anything.
02
Plan & Proposal
A clear, honest implementation plan scope, timeline, and straightforward pricing. No surprises, no unnecessary extras.
03
Implementation
We set up ERPNext module by module, testing thoroughly at every stage. You see progress before we move forward.
04
Training
Hands-on, practical, delivered at your pace and in the language your team prefers. We stay until they are truly confident.
05
Go-Live Support
We are present through your first live days making sure everything runs smoothly and answering questions as they come.
06
Ongoing Support
Your dedicated contact stays with you available for questions, updates, and whatever your business needs as it grows.
Free demo · No pressure
Ready to see how ERPNext fits your business?
Let us show you in a free, no-obligation demo. No jargon. No pressure. Just a straightforward conversation about your needs.